Everything you need to know before you order: when we ship, how it’s priced, and what’s in each bar.
We ship within the U.S. only. Shipping is one flat rate per order, shown in your basket before you pay. You can also choose to pick up your order at the shop.
Chocolate and Texas heat don’t mix. Online shipping runs from October through spring. In the hottest months we pause shipping so your bars never arrive melted. The shop stays open Thursday through Saturday all year.
Every order is packed by hand at the shop and usually ships with UPS.
All sales are final. We don’t offer refunds or exchanges.
If your bars aren’t right when they arrive, contact us at the shop and we’ll take care of it. Call (210) 570-2225 during shop hours or email derik@casachocolates.com.
Checkout is handled securely by Square. We accept credit and debit cards, Apple Pay, Google Pay and Cash App Pay. Sales tax is calculated at checkout.
Tree nuts: Milk Chocolate + Pecans and Milk Chocolate + Salted Almonds contain tree nuts. Our nut bars are made on separate equipment from our other bars.
Milk: all 55% milk bars contain milk.
Tasting notes, like the raspberry in Uganda or the cherry in the Dominican Republic, are flavors that come from the cacao itself. Nothing is added. Bars with real added ingredients are marked with a + on the shop.
Keep bars in a cool, dry place away from sunlight, ideally between 60 and 70°F. Skip the fridge: moisture and fridge smells dull the flavor. Let a bar sit at room temperature for a few minutes before tasting.
We only collect what we need to fill your order and stay in touch, and we never sell it.
Orders: payment is handled by Square on its own secure checkout page. We never see or store your card number. Square shares your name, contact details and shipping address with us so we can fill your order.
Newsletter: if you sign up, your email is saved in our Square customer list so we can write when new bars come out. Every email has a way to unsubscribe.
Wholesale requests: the details you send go to our email inbox through a form service called FormSubmit, and we use them only to reply to you.
This website: your basket is saved in your own browser so it’s still there when you come back. We use Cloudflare Web Analytics to count visits. It doesn’t use cookies or track you across other sites.
To see, change or delete anything we have about you, email derik@casachocolates.com.